Blog posts related to 'crm'

2024 has been a transformative year for LionOBytes, as we continue to provide businesses with innovative and scalable solutions through our LionO360 ERP, CRM, and FSM platforms. This year, we have seen remarkable growth, expanded market reach, and made significant technological advancements to better serve our clients and partners worldwide.

Dec 31, 2024

Gartner revealed in its market research that there will be three technologies that will transform customer service and support by 2028. Those three technologies include Generative AI, Conversational User Interfaces, and Digital Customer Services.

Dec 17, 2024

You have already made a sound decision if you have implemented CRM to manage your customer relationships. However, you might be using multiple other business tools to optimize your different business processes. Even after this much investment, if you are dealing with siloed data and disconnected systems, CRM system integration with other business tools or applications becomes obligatory.

Dec 09, 2024

Are you one of those making sales but have no idea why your product is getting sold, what the average length of your sales cycle is, and why your leads/opportunities are dropping off? It’s the time when you need to focus on improving your sales funnel using the CRM with AI capabilities.

Dec 05, 2024

According to Gartner, lacking alignment between sales and marketing, and not considering the buyer situation can lead to lost sales pipeline opportunities. If you are losing pipeline opportunities, certainly, you are lacking sales and marketing alignment which you can resolve through CRM automation.

Nov 26, 2024

Are you facing challenges while taking care of your existing customer base and acquiring new ones? It’s time to implement a CRM solution. Here considering the right CRM features can help you overcome your challenge.

Nov 11, 2024

Choosing the right CRM out of the available options in the market is quite difficult. Therefore, going for a CRM demo before you decide becomes essential.

Sep 13, 2024

With ever-increasing customer expectations, delivering quality experience to your customers is imperative today. Certainly, choosing the right CRM can help you obtain such.

Sep 10, 2024

As per Gartner's prediction, 70% of businesses may implement infrastructure automation by 2025.

Sep 04, 2024

Building stronger customer relationships is a pivotal need for any business willing to thrive in today’s competitive landscape. Here applying effective customer engagement strategies leveraging AI-powered CRM can bring a difference to be sure.

Aug 27, 2024

Is your Lead Funnel cycle a lengthy one? Do you lose these deals more often than you would like, even if you think they are likely to convert? It might not be immediately obvious, but your process can benefit from an AI-based CRM.

Jul 11, 2024

Have you ever felt that you are compromising at the customer communication level? If so, you are certainly compromising your business growth.

Apr 16, 2024

Are you in search of a game-changer deal for your growing business? Certainly, CRM and WhatsApp integration can help, thus, this blog is curated around.

Apr 08, 2024

Achieving a streamlined workflow lends itself to success. As part of a plan to achieve this, tasks by stages in a CRM system is a key component.

Apr 04, 2024

Do you know? With limited sales pipeline visibility, you may restrict your sales team from informed decision-making and planning things efficiently. Further, this can impact on your overall sales performance and reinforce conversion rates.

Mar 05, 2024

Customer segmentation and personalization are the key considerable factors that impact your overall customer experience and ensure a stronger customer relationship with them. Now, the question is whether your system comprises these capabilities or not. If your answer turns ‘No’, it’s the peak time that you need to upgrade your system capabilities or switch to the CRM equipped with “Tags” functionality.

Feb 26, 2024

Stimulating lead conversion and ensuring allied campaign success depends on how well your system can segment the lead data and provide insights customized to specific lead conversion campaign requirements. And this can be made possible when your CRM system is integrated with ‘Lead Filters’ and ‘Grouping’ functionality.

Feb 20, 2024

Having an overview of where your leads are standing in the lead stages reinforces you to better qualify your leads and unlock sales potential. However, depending on your unique sales process, your sales pipeline may require distinct lead stages. Here, the need for customizable lead stages arises.

Feb 13, 2024

If you are getting success in your customer acquisition campaigns, the next crucial step demands retaining the acquired customers. Here, implementing a capable and customized CRM system can help you retain your acquired customer base.

Jan 23, 2024

Dealing with poor customer retention? Certainly, your business needs to improve customer relationship management strategies wherein CRM Personalization could be a crucial factor to be considered.

Dec 29, 2023

CRM in e-commerce can help in building stronger customer connections online. CRM and ecommerce trends are evolving fast this year with AI personalization and multi-channel CRM tools becoming must-haves for online stores.

Nov 30, 2023

Generative AI streamlines content creation, boosts productivity, and ensures consistent customer communication. LionO360 CRM leverages this to automate emails, freeing sales teams to focus on conversions and enhancing overall customer engagement and efficiency.

Oct 27, 2023

It sounds good that you are capable enough of acquiring the bulk of leads and probably earning revenue as well. At the same time, there could be chances of losing quality leads due to lacking AI based lead scoring capability in your CRM.

Sep 28, 2023

In recent years, the evolution of AI opened several ways for businesses seeking to improve their business capabilities and increase their efficiency level. The foremost things that encouraged this evolution are process automation, data & predictive analysis, cost reduction, improved customer experience, personalization, enhanced security, and the list goes on.

Sep 18, 2023

Before we start, take a moment to analyze your business approach to opportunity management. Do you belong to any of the below-given statements?

Jun 07, 2023

Are you fed up with manually scoring your leads or finding out the qualified leads is a complex and time-consuming process for you? If yes, we have got you covered. Since no one would like to drain their time on unqualified leads, evaluating qualified leads becomes crucial for businesses these days. Here automated lead scoring comes into the picture.

Jun 05, 2023

Are you able to acquire daily sales updates or what is happening in your lead generation campaign? If not, then this blog is curated for you indeed.

May 31, 2023

Struggling hard to track and analyze your leads? Well, you are not alone in facing challenges while tracking and analyzing your leads. As per one of the market reports generated in 2021, 37% of marketers said that generating high-quality leads remained one of the biggest challenges for them.

May 29, 2023

Do you know the way you manage your leads defines your campaign success? Dealing with leads, converting them into prospects, and then, nurturing them to ensure conversions, requisites a complete strategic process. Failing can lead to inefficiency. Therefore, businesses these days are adopting Lead Management CRM.

May 25, 2023

Embarking to bring resilience across business practices is inevitable to ensure streamlined operations, drive customer agility, and enable workflow automation, which in turn, delivers improved customer experience, supports sales funnel & lead generation, and attains maximized business outcomes. Considering this approach of bringing resilience, continuous adoption of CRM Technology & Solutions is effectively taking place in the market to ensure seamless collaboration among the customers, sales, and marketing departments to drive growth, efficiency, and scalability.

May 23, 2023

The customer relationship management (CRM) industry has come a long way in the past few decades, and it's not slowing down anytime soon. In the next 5 years, we can expect to see a number of exciting developments and trends in the CRM space. Here are a few predictions for the future of CRM:

Mar 27, 2023

How are you handling your lead flow? Are you struggling to find those leads that are ready to purchase and those that still need more nurturing? Are your customers happy with your service? If you're having trouble organizing your leads or responding to customer complaints, it's time you invest in a CRM.

Feb 28, 2023

The roll-out of any new tech brings change, and change can be met with resistance. In particular, field service management apps that use GPS to confirm a reps’ location may be viewed as unpleasant. Fortunately, you don’t have to grin and bear it and just wait for everyone to get used to it. The following 7 tips will help ease the transition and minimize the growing pains of transitioning to a new app.

Feb 27, 2023

Do you know that the average CRM ROI is $8.71? This means that for every dollar spent on your CRM software, your business profits $8.71. The right CRM or ERP software drives more sales for your business and increases your CRM and ERP ROI.

Feb 23, 2023

Are you an owner or CEO of a small to a medium-sized business trying to streamline your sales processes? If so then you need to explore the many advantages of CRM software. If your sales productivity is stalling, or worse, then you need to give your team the tools they need to succeed. Keep reading to learn the top eight use cases a CRM system can provide your business.

Feb 21, 2023

When it comes to growing a business, customer relationships are everything. Good communication with your customer's forms relationships and customer loyalty. Today, many customer relationships are formed online, through email, phone, or chat box communication. Since there are so many avenues of communication available, keeping track of each customer becomes more and more difficult. That’s why CRM (customer relationship management) software is so important for businesses of all sizes.

Feb 17, 2023

How many software applications does your business use to run your operations? Do you have one app to record sales leads? Another to store contacts? Are your documents saved on a computer somewhere that no one can find or open? Over the years, small business software was sold as a patchwork of tools. There was no continuity, no seamless system to access information from one screen. Thankfully, platforms like LionO360 CRM now combine all your business needs into one easy application.

Feb 16, 2023

CRM was worth almost $50 billion in 2018. CRM is customer relationship management and is one of the best ways to manage and communicate with prospects and clients in your business. Every business should have CRM software that helps them get ahead of the curve and drive revenue growth. This is why it's important to know about the best CRM trends and what is expected in 2021.

Feb 14, 2023

Do you want to reduce work for sales teams? You have millions of business competitors, so you must work for a compromise. One desirable solution is sales automation. With this, your company improves sales while reducing tedious work for your team. Automation works more wonders than this. Read on and explore more automation benefits:

Feb 06, 2023